Lucky Duck Casino KYC Verification Process
Lucky Duck Casino runs KYC checks to confirm who you are, where you live, and that the payment method belongs to you. The casino triggers verification when an account action creates a compliance or fraud-risk flag, or when a payout reaches a set threshold.
- Identity (ID/Passport): The casino asks for a clear photo or scan of a government-issued ID. Accepted documents are a passport, national ID card, or driving licence. The upload must show the full document, all four corners, and readable text; cropped images and screenshots get rejected. If the casino requests a selfie check, you submit a live selfie or a selfie holding the ID to match the face to the document.
- Address proof: The casino asks for a recent document that shows your full name and residential address. It accepts a utility bill, bank statement, council tax letter, or a government-issued letter dated within the last 90 days. The address must match the details in your account profile; PO boxes and parcel lockers do not count as residential address proof.
- Payment method: The casino asks for evidence that the deposit method is yours when you withdraw, switch payment methods, or the transaction pattern looks inconsistent. For a bank card, you upload a photo of the front and back with the middle digits covered (leave the first 6 and last 4 visible) and the CVV hidden; the name and expiry date stay visible. For e-wallets, it requests a screenshot of the wallet profile page showing your name and account email/ID, plus a transaction page that matches a deposit. For bank transfers, it requests a bank statement or online banking screenshot showing your name and IBAN/account number.
Verification is required before the first withdrawal, after a large withdrawal request, after a change to name/address details, after a password reset triggered by security checks, or when deposits come from a new payment method. The casino can also pause withdrawals until KYC is complete if it detects duplicate accounts or mismatched personal details.
Processing time is 1–24 hours for clean, readable files. It takes 1–3 business days when the casino requests re-uploads, needs manual review, or the address document does not match